“All Night Lighting” Guarantee

EcoVibe Solar guarantees that all solar lights will stay illuminated from dusk until dawn under normal conditions when fully charged.

Conditions for Guarantee:

• The solar light must receive direct sunlight for at least 6–8 hours during the day.

• The battery and solar panel must be properly maintained and kept clean.

• The light must be used in environments and weather conditions appropriate for outdoor solar products.

Limitations:

• This guarantee does not apply to:

  • Days with insufficient sunlight due to weather (heavy clouds, storms, etc.).

  • Shaded installation areas.

  • Tampered or modified units.

  • Battery degradation due to normal wear and tear over time.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Returns and Refunds

We accept returns and offer refunds within 7 days of delivery for unused, undamaged products in their original packaging.

To request a return:

1. Contact us at ecovibesolar1@gmail.com or 876-566-6363 within 7 days of receiving the product.

2. Include your order number and reason for return.

3. Return delivery costs are the responsibility of the customer unless the wrong item was shipped.

Refunds will be processed within 10 business days of receiving the returned item.
No refunds will be issued for return requests made after 7 days of delivery.

Delivering returns

To return your product, you should send your product via Knutsford Express Mandeville. 

You will be responsible for paying for the delivery costs for returning your item. Delivery costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We don’t guarantee that we will receive your returned item.

Need help?

Contact us at ecovibesolar1@gmail.com for questions related to refunds and returns.